Southwest suffers technology outage; flights held at gates

Southwest suffers technology outage; flights held at gates

Southwest suffers technology outage; flights held at gates

Hundreds of Southwest flights were delayed Wednesday after the airline was hit with technical issues.

Southwest issued a statement saying: "Southwest Airlines began experiencing intermittent performance issues earlier this afternoon with multiple technology systems as a result of an outage".

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Systems were gradually coming back online and crews were continuing to address technical issues.

Anxious customers tweeted to Southwest that they could not check in for flights. The airline's website wasn't working normally - visitors couldn't buy tickets, check in for flights, or check their flight's status.

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David Sonders, a passenger from Chicago stuck on a delayed flight, said his plane's "pilot said that things are 'slowly getting better'". At about 4 p.m., crowds filled the Southwest check-in area, but at about 5 p.m. the lines had shrunk significantly.

The glitch follows several high-profile computer problems faced by US airlines in recent months.

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The Dallas-based airline had not confirmed an exact number of flights impacted due to the problem. However, it is far smaller than American, Delta and United when global traffic is included.

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