Airline mixes up 5-year-old boys, flies them to wrong cities

Airline mixes up 5-year-old boys, flies them to wrong cities

Airline mixes up 5-year-old boys, flies them to wrong cities

A mother was left in panic after waiting at Kennedy Airport for her 5-year-old son's return flight from the Dominican Republic, only to be presented with a total stranger who JetBlue officials thought was her child. "Upon learning of the error, our teams in JFK and Boston immediately took steps to assist the children in reaching their correct destinations". In fact, she said the unknown boy had her son Andy's passport.

Martinez told the Daily News that she would never fly with JetBlue again.

According to ABC News, lawyers for Maribel Martinez claim her son Andy was scheduled to fly from Santiago, Dominican Republic, to John F. Kennedy International Airport in New York City on August 17 when something went wrong.

Martinez had flown to Santiago, D.R., with her son on July 28.

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This was despite the fact Ms Martinez had paid an extra $100 fee for a JetBlue representative to escort him onto the plane.

"While the children were always under the care and supervision of JetBlue crew members, we realize this situation was distressing for their families", JetBlue said in a statement.

The boy was dropped off at the airport by relatives, Martinez said, who recorded video at the Cibao International Airport of Andy passing through the airport gate with other children. "I was sitting next to a boy that wasn't mine", Martinez told CNN affiliate Univision on August 22. "I was crying, looking at the passport of my son, looking at the suitcase with my son's clothing, and I was desperate".

When asked at the press conference what the company could do to right the incident, Martinez said through in Spanish through an interpreter, "I don't want to see a mother go through that bad moment that they've caused me".

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"Mami, they put me on another plane", Martinez recalled her son telling her. Martinez has retained a lawyer to take legal action against JetBlue, claiming negligence and emotional distress.

Following an interview with New York City's Univision Channel 41, a reporter suggested Martinez contact attorney Sanford Rubenstein to potentially handle her case.

Both unaccompanied children had boarded in the Dominican Republic. "We are also reviewing the incident with our leadership and Santiago airport team to prevent similar situations from occurring in the future".

"This never should have happened", Rubenstein said.

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