Removal of United passenger shines light on airport police

The minister's letter comes after a passenger named David Dao, 69, was dragged off an overbooked United flight in Chicago on Sunday after refusing to leave his seat to accommodate airline crew members.

The Aviation Department's roughly 300 officers guard the city's two main airports but are not part of the regular Chicago police force, receive less training and can not carry guns inside the terminals.

After video of a passenger being violently removed from a United flight went viral earlier this week, many were quick to express their outrage - and now, the airline's pilots have joined in on the criticism. But as Dr. Dao's encounter shows, too much discretion in the wrong hands can be disastrous.

But Demetrio said neither Dao nor his family had heard from United.

American Airlines, on the other hand, will bump passengers in order of check in, with the last to check in being the first to be denied boarding.

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"For a long time airlines, United in particular, have bullied us", Thomas Demetrio told reporters at a press conference in Chicago.

Munoz said in a note to employees Tuesday, April 11, 2017, that he continues to be disturbed by the incident Sunday night in Chicago, where a passenger was forcibly removed from a United Express flight.

Ms Pepper said her father and mother had been travelling from California to Louisville, Kentucky, and had caught a connecting flight at O'Hare.

Munoz told ABC that the escalation of the Sunday incident was due in part to the fact that "we have not provided our frontline supervisors and managers and individuals with the proper procedures that would allow them to use their common sense", something he said he believes the airline can fix.

According to Pew Research, Asians are the best-educated, highest-income racial group in the U.S. The survey reports that most Asian-Americans do not feel a sense of racial discrimination, with only one-in-five saying that they were treated unfairly or discriminated against because they are Asian. "I want you to know that we take full responsibility and we will work to make it right". He says it got his nail mostly but he quickly dropped it on the floor. In a statement, the airline said that the passenger, whose identity has not been released, received medical attention when the flight landed.

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Linda Bell said United reached out to her husband Wednesday to apologize and to offer compensation for the incident. "No, not at all", Demetrio said.

The security officers returned, but refused to restrain Dao because he was injured and bleeding, Fuller said.

United chief executive Oscar Munoz has repeatedly apologized to the passenger, who is a physician, and the airline has said it will reimburse all of the passengers on that flight. But it confirmed airlines can legally bump passengers from an oversold flight if there are not enough volunteers.

"There are no excuses", Alderman Michael Zalewski said.

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